Privacy Policy

Photos and your local library

Photo detection, masks, stickers, redaction and export run on your device. Selected photos, camera images, detected boxes and protected results are not uploaded to SmartBlur by the photo tools. SmartBlur detects faces, heads, bodies and license plates; it does not perform face recognition, identify people, create face templates or perform body re-identification.

Keep in Library stores the reviewed protected image, dimensions and creation time in Pocket's private device storage. It does not retain the original in that library. You can delete copies from Library. Copies saved to Photos or shared with another app follow that app's controls. Android app backup is disabled; iOS device backups may include local Pocket copies according to your device settings.

Optional account, Google and Apple sign-in

Free photo editing and the one-time Pro unlock do not require a SmartBlur account. Cloud video and credit recovery use the same account as smartblur.app. We process your account email, display name, account identifier and verified-account status to sign you in, restore your balance, secure access and prevent duplicate welcome grants.

If you choose Google sign-in, Google provides your Google account identifier, email, verification status, display name and profile-picture URL to the SmartBlur account service. We request identity, email and profile access, not access to your Google Photos, Drive, contacts or Gmail. Pocket sends the identity token for server verification and does not retain that Google token. Google handles its sign-in service under Google's privacy policy.

If you choose Sign in with Apple on iOS, Apple provides a verified account identifier, your chosen real or private-relay email address, and the name you choose to share. The server verifies the identity token and one-use authorization code. We encrypt and retain the Apple refresh credential on the server so we can revoke Apple access when your account is deleted. This credential is never included in the app. Apple operates its sign-in service under Apple’s privacy policy.

If you sign in with email and password, the password is transmitted over HTTPS to authenticate with SmartBlur and is not stored by Pocket. Pocket stores its own session and refresh credentials in protected device storage. Signing out removes the device's stored account session. Cloud records are associated with a pseudonymous identifier derived from your SmartBlur account, so they can be linked back to that account by SmartBlur.

Optional cloud video

A video leaves your device only after you choose it, accept the separate upload disclosure and start a cloud job. We process the video and filename, redaction settings, job status, account identifier, credit balance and usage, and technical request information such as IP address, timestamps and security information. This provides processing, access control, credit accounting, reliability and abuse prevention.

Source video is removed when processing finishes or fails. Redacted results are normally available for up to 24 hours; job metadata is normally retained up to 48 hours. The service may use shorter limits, shown in the app. Account and credit transaction records are retained separately so balances survive reinstall and transactions are not granted twice. We do not use uploaded media for advertising, model training or face recognition.

Purchases and service providers

Google or Apple handles payment. RevenueCat processes store transaction identifiers, receipts, purchase history, entitlement status and an App User ID to deliver Pro, validate purchases, process refunds, prevent fraud and provide purchase analytics. Before cloud sign-in this can be an anonymous identifier; signed-in credit purchases are linked to your SmartBlur account's pseudonymous identifier. Automatic device-identifier collection is disabled in the integration. We do not receive full payment-card details.

Our infrastructure providers process account and cloud-service data on our behalf. We may disclose records when legally required. We do not sell personal data or use it for cross-app advertising tracking. Third-party services also operate under their own privacy terms, including RevenueCat.

Permissions and security

Camera permission is used when you choose Camera. System pickers provide only the media you select. Photo-library write access is used when you request an export. Pocket does not request location, microphone, contacts, broad photo-library read access, biometric authentication or advertising tracking permission.

Network traffic uses HTTPS. Cloud job status and results require authenticated, owner-scoped access. No internet service can promise absolute security; upload only media you have the rights and consent to process.

Request account and data deletion

In iOS Pocket, open Settings, your SmartBlur account, then Delete account. Confirming submits an authenticated request directly; no email or support conversation is required. We disable further account sign-in, sign you out, and delete the shared SmartBlur account and associated cloud data within 30 days. We confirm completion by email. Older Android versions and people unable to sign in can email support@smartblur.app with the subject "SmartBlur account deletion request" and their account email. Do not send your password.

We verify ownership before deleting the shared SmartBlur account and associated cloud jobs, results and account-linked data, and request deletion from relevant service providers. Account deletion removes unused cloud credits and includes cancellation of any active website subscription; it does not request an Apple or Google refund. Your local protected photos and store Pro entitlement are unaffected. Tell us if your request is limited to Pocket cloud data, since the account is shared with smartblur.app. We will explain any effect on remaining credits or access and confirm completion. Some transaction, invoice and anti-fraud records may be retained where required for legal, tax, accounting or fraud-prevention purposes; we explain applicable retention when handling the request. Store purchase/refund records also remain subject to Google, Apple and RevenueCat requirements.

Deleting the app alone does not delete a cloud account or cancel a store purchase. You can delete local protected images in Library and manage exported copies through Photos or the app you shared them with. You can decline every video upload and continue using the local photo tools.

Children and international processing

SmartBlur Pocket is not directed to children under 16. Account and cloud-service data may be processed where SmartBlur and its contracted infrastructure providers operate. We use appropriate safeguards where required by law.

Contact and changes

Privacy and deletion requests: support@smartblur.app. General support: hello@smartblur.app.

Hasantavision, Diamond Smarthome A1, Jalan Pertiwi Raya, RT 002/RW 07, Kedaung, Sawangan, Kota Depok, Jawa Barat 16516, Indonesia.

We may update this policy as the product or applicable requirements change. The published policy shows its effective date.