Privacy Policy

SmartBlur is a desktop application developed by Hasantavision ("we," "us," or "our"). This Privacy Policy explains what data we collect, how we use it, and what choices you have. Normal media detection and blurring run locally. Downloads, purchases, entitlement checks, feedback, support, and updates can use the network. The services involved depend on whether you use a website build or Microsoft Store build. An original image is uploaded only when you explicitly consent through Report detection issue.

For a shorter product-level explanation, see our Privacy & Security overview.

2.1 Data you provide

• Website license key — website builds send the key to our server to activate the software and periodically verify license status.
• Website payment information — PayPal, Duitku, Midtrans, or Dodo Payments processes the website checkout you select; we do not receive or store your card or bank credentials. We retain provider order, status, and transaction information needed to issue website licenses, reconcile payments, support customers, and handle refunds.
• Feedback and support communications — if you submit feedback or contact us, we store the email address and message you provide, app version, entitlement context, and, for a website build, any saved license key supplied by the app so we can respond and investigate.
• Detection feedback images — only when you use Report detection issue and actively consent, SmartBlur uploads the original image you selected to smartblur.app. We decode and re-encode it to remove embedded metadata before storage, use it to review the report and improve SmartBlur detection, and delete it within 12 months.

2.2 Data collected automatically

• Website-build license and app validation — website builds send a device fingerprint and device label to support activation, trial, and device-limit checks. We store the fingerprint as a salted hash. For free or unlicensed validation, we also store the app version, license and plan category, first-seen and last-seen times, and an app-open count.
• Service request logs — reverse-proxy access logs redact request paths and query strings, client IP addresses, and sensitive headers before storage. The remaining operational metadata, such as timestamp, method, response status, duration, and response size, is retained for no more than 30 days for reliability, security, fraud prevention, and rate limiting.
• Website analytics — we may use privacy-respecting analytics on smartblur.app (no third-party cookies, no cross-site tracking).

2.3 Data we do NOT collect

• Photos, videos, or other media processed in SmartBlur’s normal local workflows. The only exception is an original image you explicitly submit through Report detection issue.
• Blurring results, detection metadata, or face/body coordinates.
• The filenames, contents, or number of media files you process, or which blur tools you use in normal local workflows.

• To issue and verify website licenses.
• To support website payments and refunds.
• To provide technical support.
• To review consented detection reports and improve SmartBlur detection.
• To prevent fraud and abuse of the licensing system.
• To operate website license, trial, and device limits and understand aggregate app validation activity.
• To improve our website (aggregated, anonymous analytics only).

Detection feedback images are handled separately from text feedback and are not sent to DeepSeek or Brevo.

We do not sell, rent, or share your personal data with third parties for marketing purposes. We share data only with:

• PayPal — to process your payment, subject to PayPal’s Privacy Policy.
• Duitku, Midtrans, or Dodo Payments — to process the website checkout you select, subject to that provider’s applicable privacy terms.
• DeepSeek — when you provide an email address for an automatic feedback reply, we send your feedback text after best-effort redaction, app version, license category, and plan type to DeepSeek’s API to draft the reply. We do not send the structured email-address or license-key fields. Do not include sensitive personal data in free-form feedback. See DeepSeek’s Privacy Policy.
• Brevo — to deliver the automatic feedback email, we send the recipient email address, generated reply, and displayed app context to Brevo. See Brevo’s Privacy Policy.
• Law enforcement — if required by applicable law or valid legal process.

Website-license, website-transaction, desktop-validation, and detection-feedback data is stored on our infrastructure in Singapore. Detection feedback images are retained for no more than 12 months; redacted reverse-proxy operational metadata is retained for no more than 30 days. Other customer, license, transaction, and validation records are retained according to operational, accounting, fraud-prevention, and legal needs. Text feedback handled by DeepSeek or Brevo may be processed in other jurisdictions under their respective policies. We use TLS encryption in transit and limit access to personal data to authorized personnel on a need-to-know basis.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to processing or request data portability.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at the email below. We will respond within 30 days.

SmartBlur is not directed at children under 16. We do not knowingly collect personal data from children.

If you use SmartBlur from outside Singapore, data you explicitly submit to SmartBlur network services may be transferred to and processed in Singapore and by the service providers identified above.

We may update this Privacy Policy from time to time. Changes are posted on this page with a revised "Last updated" date. Continued use of SmartBlur after a change constitutes acceptance of the updated policy.

For privacy questions or data requests, contact us at:

Hasantavision
Email: [email protected]