Refund Policy

We offer a full refund within 14 calendar days of purchase if your license key has not been activated. Since SmartBlur offers a pro trial with full detection capabilities, you can evaluate the software thoroughly before purchasing.

Once a license key has been activated (used to unlock the software on any device), refunds are granted at our discretion. We will consider refund requests if:

• The software does not perform as described on our website and we are unable to resolve the issue through support.
• There was a billing error (e.g., duplicate charge, wrong amount).
• You purchased multiple seats by mistake and have not activated the extra keys.

License renewal payments are non-refundable once processed, as they extend the update period of an already-activated license.

1. Email [email protected] with the subject line "Refund Request."
2. Include your license key and PayPal order ID (found in your purchase confirmation email).
3. Briefly describe the reason for the request.

We will acknowledge your request within 2 business days and process eligible refunds within 5 business days. Refunds are issued to the original PayPal account used for payment.

• Refunds are processed through PayPal and may take 5–10 business days to appear in your account.
• Any applicable currency conversion fees charged by PayPal are not reimbursable by us.
• Upon refund, your license key will be deactivated and the software will revert to trial mode.

If you initiate a chargeback through PayPal or your bank before contacting our support, we reserve the right to immediately revoke the associated license key. We encourage you to contact us first — most issues can be resolved quickly.

For refund questions, contact us at:

Hasantavision
Email: [email protected]