Guides & help
A little guidance.
A better result.
From your first photo to a carefully reviewed video. Find your next step here.
Install & make your first edit
Download the desktop app, open a photo, choose what to hide, and save a separate copy. Try a simple image before working on sensitive footage.
Photos & folders
Prepare a single image or a folder of photos for sharing. Automatic targets and fixed manual regions can be used together.
Video preview & export
Check key moments before processing, then review the complete exported video. Free supports video files up to 10 MB; paid plans remove the plan-based video-size limit.
Choose people with face references
Standard supports individual face choices in one photo. Pro adds identity matching for photos, videos, batches, and live sources. Matching is a suggestion to review, not proof of identity.
Draw manual regions
Cover details automatic detection does not classify: a screen, document, name tag, or missed face. Manual rectangles and ellipses work alongside detected regions.
Overlays, hats, glasses & masks
Choose a full-face graphic, a custom image, or a stack of built-in accessories. Placement follows detected facial landmarks and needs review on difficult faces.
Accuracy, 360° & difficult faces
Detection finds the region; the chosen effect hides it. Model, confidence, target, and padding solve different problems. Increasing blur strength does not improve detection.
Webcam, streaming & RTSP
Standard and Pro process local webcams. Pro adds RTSP/RTSPS and recording. A supported website build can offer SmartBlur Camera to compatible apps such as OBS, Zoom, and Teams.
Activate, renew & move a license
Website keys work with supported Windows and Mac website builds. One desktop license covers one active device. Annual plans include one year of access with no automatic renewal. Pro Lifetime costs USD $199 once and includes a lifetime Pro license and lifetime app updates. The license never expires and needs no renewal.
Fix a setup or processing issue
Start with one small file or a short clip. Note your app version, operating system, and installer source so that any report is easy to reproduce.
Pocket guides
Pocket: Start Here
Install SmartBlur Pocket for Android and blur your first photo.
Pocket: Edit & Save Photos
Review detections, adjust your look, process a batch, and save your edits.
Pocket: Cloud Video & Credits
Sign in, check your video balance, upload a clip, and save the result.
Pocket: Account & Help
Manage your account, restore purchases, and resolve common mobile issues.
Detailed desktop reference (English)
Redaction helps protect privacy. It does not replace consent, editorial judgment, or a review of the final output.